Our logistics and order tracking systems are designed to ensure our service is truly 'end-to-end', guaranteeing security and confidence from receipt of units through to their safe delivery back to the customer.

All units undergoing repair are booked into our bespoke workshop management system from the moment of receipt.

This barcode-based system allows us to track units through every stage of the repair process on site.

It also allows our customers to see real-time updates on the progress on each individual repair by logging into our online order tracking service, Network.

And once the unit has left our technical resource centre, full delivery tracking means you'll know exactly where your unit is, right up to the moment it arrives back in your hands - ready to fit and ready to work.


Network: online order tracking

"real-time updates on the progress on each individual repair by logging into our online order tracking service."